This Privacy Policy describes how OlaCar, LLC (United States) and OlaCar, Loiroma SAS (Uruguay, headquarters) ("OlaCar", "we", "us", or "our") collect, use, disclose, and protect personal information when you use our website, mobile applications, and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Information You Provide

• Full name
• Email address
• Phone number
• Driver's license information
• Vehicle information
• Payment details (processed via third-party providers)
• Any information submitted through forms or support requests

b. Automatically Collected Information

• IP address
• Device type and browser information
• Usage data and interaction logs
• Location data (if enabled)
• Cookies and similar tracking technologies

2. How We Use Your Information

• To provide and operate our Services
• To verify identity and eligibility
• To process bookings and payments
• To send transactional communications
• To improve platform performance and user experience
• To detect and prevent fraud or misuse
• To comply with legal obligations

3. Legal Basis for Processing (if applicable)

Where applicable (such as under GDPR), we process personal data based on:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• User consent

4. Sharing of Information

We do not sell personal data. We may share information with:

• Payment processors (e.g., Stripe or similar providers)
• Identity verification providers
• Cloud hosting providers
• Analytics services (e.g., Amplitude). When you use our Services, we may send usage events and identifiers (such as your email when you are logged in) to our analytics provider to improve the product and understand how the platform is used. You can disable analytics via the cookie/consent choices we offer when you first visit.
• Legal authorities if required by law

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. International Data Transfers

OlaCar operates through OlaCar, LLC (United States) and OlaCar, Loiroma SAS (Uruguay, headquarters). Your information may be transferred and processed in countries outside your jurisdiction, including the United States and Uruguay. We ensure appropriate safeguards are in place where required.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to certain processing
• Withdraw consent
• Request data portability

To exercise your rights, please contact us at: privacy@olacar.app

9. Cookies

We use cookies and similar technologies to enhance user experience, analyze traffic, and improve our Services. When you first visit, we may ask you to accept or reject analytics (e.g., Amplitude); you can disable analytics through that choice or through your browser preferences.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

12. Contact Us

OlaCar, LLC
United States

OlaCar, Loiroma SAS
Uruguay (Headquarters)

Email: privacy@olacar.app